<![CDATA[SiliconValleyWatcher.com: The selling of the Blogosphere—Technorati’s big push into monetizing its treasure trove of data collected about millions of blogs:
“It’s all about getting the right algorithm” he said at one point, arguing that Technorati’s sophisticated automated services would enable corporations to find out what is being said about them, their people, products, and to respond to bad news very quickly, by engaging bloggers in conversations….
Mr Hirshberg’s pitch very much played into the fear that most corporations and their media relations teams currently wrestle with: how do you deal with millions of bloggers acting as journalists? How do you control your corporate message?
Well, Technorati is offering services that will help companies control their corporate message by identifying those blogs and their social network, that have posted around the “wrong” message. Then, I would imagine, some sort of corporate “SWAT” team could parachute in and engage those off-message bloggers.
“You need to become involved in the conversation,” Mr Hirshberg strongly advised his audience.
Along with Marc, Dave and others, I’m increasingly confused by the messages coming out of Technorati. They are grasping in so many directions—as a consumer service and species of publisher with Technorati.com, as an enabling technology provider with tags and attention.xml, as a business intelligence service. Dave Sifry is a great entrepreneur, but it is impossible to do everything well.
Knowing who is talking about you is only one small step in the process of understanding the conversation before you enter it. Our analytics delve into who is influential, who changes the conversation most efficiently and what ideas are poised for acceleration, both good and bad. The “real-time” summary of the conversation available from Technorati and others, we think, is useful, but dangerous if you don’t think carefully before reacting. In fact, you should not be reacting at all, but leading the conversation about your products and, to the degree that it’s reasonable to do so in a collegial and positive way, the discussions about all topics your or your company cares about. Our services are about intelligent participation, adding value at the level where decisions about messaging and advertising are made, which gives us a solid customer-centered place to focus our efforts.
You know, I suggested this business to Dave before launching Persuadio; he wasn’t interested in it then, but I am flattered that he thinks it could be a major revenue stream now—it confirms there is a market for the new metrics we’re creating at Persuadio.
The concern raised by SiliconValleyWatcher, that Technorati is monetizing bloggers’ creativity without sharing the wealth is misplaced, I think. Technorati has avoided pirating bloggers’ work by making it important to clickthrough to read full postings. It makes it easier to find the source data of the conversation. Were it to start taking full feeds of data and republishing them for corporate customers, it would be violating the rights of authors who have non-commercial share-and-share-alike Creative Commons licenses, but the folks at Technorati are too smart to make that mistake.
Unfortunately, they don’t seem to realize that the “algorithms” of participation and influence—the market metrics for the conversational market—can’t be delivered by an enabler of the conversation that simultaneously shapes the conversation with a proprietary tagging scheme. Persuadio analysis consistently finds that Technorati tags are changing the flow of data, meaning that any attempt to measure Technorati’s influence has to be conducted by a third party in order to be fair and unbiased.
Technorati, at least according to my old friend Peter Hirshberg‘s comments, is talking like it is building Persuadio’s services, but they are not. Persuadio’s aiming at a lot of heavy computational lifting offered on a hosted basis, rather than aggregating content for convenient tracking. Amongst other things, we’re measuring Technorati to help our customers understand its influence on the conversation.
Technorati Tags: blogging, influence networks, LongTail, market metrics
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